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AI Settings & Guardrails
Status: OnlineConfigure autonomy levels, human handoff triggers, and lead capture behavior.
Operating Autonomy Toggles
AI Status
When enabled, Tessimo AI actively answers customer inquiries across connected channels.
Response Mode
Autonomous sends responses directly; Assisted mode prompts staff review for sensitive inquiries.
Human Handoff
Automatically alert staff when a patient requests human consultation or reports severe symptoms.
Lead Capture
Automatically parse contact details and add prospective patients into Tessimo CRM.
Booking Assistance
Allow Tessimo AI to suggest calendar slots and hold appointments in the Bookings module.